John Chisholm has three decades of experience as entrepreneur, CEO, and investor. In 1997 he founded and for a decade served as CEO/Chairman of CustomerSat (now part of Confirmit), a leading provider of enterprise feedback management systems. A pioneer in online marketing research, in 1992 he founded and for five years served as CEO/Chairman of Decisive Technology (now part of Google), publisher of the first desktop and client-server software for online surveys. Earlier he worked for or consulted to GE, HP, Xerox, GRiD Systems, Pyramid Technologies, Ventura Software, and Network Appliance.
He is past president and chairman of the worldwide MIT Alumni Association and a trustee of MIT and of the Santa Fe Institute. He is a member of the Global Partners Council of the Institute for New Economic Thinking (INET) and serves on the advisory board of the Gruter Institute for Law & Behavioral Research. He advises entrepreneurs through the MIT Venture Mentoring Service, the Thiel Foundation 20under20 Fellowship, and the Plug and Play Tech Center. He has been a regular contributor to Forbes and chaired the Stanford Institute for the Quantitative Study of Society, one of Stanford’s independent laboratories. He has served on the advisory board of the Network for Teaching Entrepreneurship (NFTE), on the visiting committee of the MIT math department, and on the Market Research Council of the Association for Interactive Media. He is author or co-author of two US patents. He won DEMO God at the DEMO 99 technology business conference.
He is the author of Unleash Your Inner Company: Use Passion and Perseverance to
Build Your Ideal Business (Greenleaf, October 2015). He holds BS & MS degrees in Electrical Engineering & Computer Science from MIT and an MBA from Harvard Business School. An avid mountain climber, he has summited Mounts Rainier, Shasta, Whitney, St. Helens and live volcanoes in Chile & Indonesia.
Dickey Singh has over two decades of technology leadership in mobile, SaaS/Cloud and software, with proven success in engineering, architecture, design, product development, and SaaS operations. He has served as CTO, senior vice president, or vice president of engineering and products, for ViVotech, Replay, MarketTools, CustomerSat, and Spear. He delivered a mobile wallet and mobile backend-as-a-service to for Mobile Payments and Touch Marketing service at ViVotech. He led the software, operations and product management teams designing, developing and releasing CustomerSat™10, an industry-leapfrogging SaaS Enterprise suite whose market success contributed to CustomerSat’s acquisition by MarketTools, now Confirmit. Also at CustomerSat, he designed and delivered interactive versions of 6-sigma and other quality and satisfaction metrics. His six patent applications encompass virtualization, fraud management, and mobile access of hardware from HTML5/CSS3 pages.
Before Spear, Dickey was director of software development at @Road – a SaaS and fastest growing company in North America 5 years in a row – now Trimble [NASDAQ: TRMB] where he developed solutions for the mobile resource management industry. He also held management or R&D positions with ERP software supplier Baan Research (now Infor), Nortel Networks, SPSS Inc. [NYSE: IBM], and Tata Consultancy Services. He graduated magna cum laude with BS/BE in Computer Engineering from MIT, University of Pune. His interests include computing, sports cars and portraiture photography.